Z47 & Khosla Ventures Lead Atomicwork's $25M Series A Round

San Francisco, January 28th – At Z47, we believe in partnering with visionary founders who are reshaping the global tech ecosystem. We are thrilled to announce our investment in Atomicwork’s $25 million Series A funding round alongside Khosla Ventures, with participation from Battery Ventures, Blume Ventures, Neon Ventures, Storm Ventures, and Peak XV Partners. This funding will accelerate Atomicwork’s mission to revolutionise enterprise IT service management (ITSM) with its AI-native platform.

Modern enterprises are at an inflexion point. Traditional ITSM tools, designed for an earlier era, are no longer sufficient to manage the complexity of today’s digital-first businesses. Atomicwork’s agentic service management platform steps into this gap, combining an enterprise knowledge graph with agentic AI to offload repetitive IT tasks and enable real-time incident resolution and self-healing systems.

Atomicwork’s agentic service management platform combines an enterprise knowledge graph with agentic AI to offload work from IT teams, allowing them to focus on driving business impact rather than managing everyday processes. By radically simplifying enterprise workflows, managing incidents in real-time, and enabling self-healing, Atomicwork is helping businesses stay ahead in today’s fast-moving digital business environment. 

"We are pioneering agentic service management to transform how companies manage their IT workflows and enterprise services. This investment is a significant milestone, validating our vision of a future where smarter IT teams drive business growth and companies are empowered by technology, not bogged down by it." said Vijay Rayapati, co-founder and CEO of Atomicwork. “Our unified and adaptive self-service experience will enable businesses to move faster.” 

The Series A round reflects the confidence of industry leaders in Atomicwork’s vision and execution. This innovation is already helping global businesses like Zuora and Pepper Money transform their digital workplace experience by streamlining workflows and empowering IT teams to focus on strategic initiatives.

Pranay Desai, Managing Director at Z47, observed: “Atomicwork has built a remarkable team and proven technology, and we’ve witnessed firsthand how they’re transforming IT service management for global businesses. Their potential is immense in redefining the future of enterprise IT with Agentic AI. Having been part of their journey since the seed round, we’re thrilled to continue our partnership and support their next phase of growth. "  

Kanu Gulati of Khosla Ventures highlighted the transformative potential of Atomicwork’s technology: “Atomicwork’s AI agents can autonomously handle everyday IT services, and employees can then focus on actually growing the business. This is the AI innovation that large organizations need to radically transform how they work.”

Neeraj Agrawal, General Partner at Battery Ventures, added: “Enterprise IT is undergoing a radical transformation, and Atomicwork’s agentic service management platform is in a great position to innovate in this space. We are excited to be a part of the company’s journey as it continues to scale and innovate for enterprise IT teams.”

With this $25M funding, Atomicwork plans to scale its platform, expand its go-to-market capabilities, and enhance integrations with key enterprise systems. The company is poised to lead the next wave of enterprise IT transformation, making it more efficient, adaptive, and aligned with the needs of modern businesses.

About Atomicwork
Atomicwork helps enterprises reduce IT service costs and boost productivity through its agentic service management platform. Built for modern businesses, Atomicwork eliminates manual IT tasks, reducing resolution times by 90%, and empowers IT teams to focus on strategic initiatives that drive growth.  

Trusted by leading enterprises, Atomicwork transforms enterprise service management while delivering exceptional employee experiences and accelerating business success. Headquartered in San Francisco, Atomicwork also has offices in Singapore and India.

Media Contact: Sairam Krishnan, Head of Marketing, Atomicwork sai@atomicwork.com www.atomicwork.com

About Z47
Z47 is a “founders-first” venture capital firm with an AUM of $3.5 billion, spanning over 100 investments since 2006. Our commitment is to founders who are determined to lead India to its destiny as a developed nation by 2047. Z47’s investment focus includes FinTech & Services, Consumer Brands & Tech, B2B Commerce & Manufacturing, and Enterprise SaaS & AI. We are proud partners to Ola, Ola Electric, Krutrim, Razorpay, Dailyhunt, Neysa Networks, Five Star Business Finance, MoEngage, Rocketlane, Country Delight, Of Business and more. Z47 has offices in Mumbai, Delhi and Bangalore.

For more information, visit www.z47.com or write to newsroom@z47.com.